Who are we and what do we do?

Zecra Consulting Ltd values your privacy and is concerned about handling your personal data.This privacy policy is produced on behalf of Zecra Consulting Ltd. Thus, when we say “Zecra Consulting,” “we,” “us,” or “our” in this privacy policy, we are referring to the company that is responsible for processing your data.This website’s controller and the responsible party is Zecra Consulting Ltd.

Our Data Protection Officer

We have appointed a data privacy administrator who is in charge of overseeing issues related to our privacy policy. Please get in touch with us regarding our data privacy if you have any problems about our privacy policy, including any requests to exercise your legal rights, using the information below:

Complaints

You have the right to file a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection supervisory authority, at any time (www.ico.org.uk). However, before contacting the ICO, we welcome the opportunity to address any concerns, so please contact us first.

It is your responsibility to keep us informed of any changes.

We must ensure that your personal data is correct and up to date. Please let us know if your personal information changes by emailing us at .

What kind of personal data do we gather about you?

In our business, we may gather personal information from you, such as when you use our services, when you contact or request information from us, or when you use our website. Any information about a person that can be used to identify that person is considered personal information. This data does not include data that has had the person’s identify erased (anonymous data). We collect, utilise, handle, store, and transfer the following types of personal information:
  • Identity information such as your name, the organisation for which you work, your title or position, and your relationship to a person, as well as equivalent information about your personal assistant, if applicable.
  • Your contact information, such as your email address, mailing address, and phone numbers.
  • Technical information from your visits to our website or applications (including your IP address and how you use our website) or from materials and communications we send you electronically.
  • Marketing and communication preferences, such as whether you want to receive marketing materials from us and how you want to communicate with us.
  • Information you supply to us to attend meetings and events, as well as surveys we send out or have sent out on our behalf.
  • You submitted identification and background information, which we obtained as part of our business acceptance processes.
  • Financial information, such as payment-related data.
  • Any other personal information about you that you may supply to us.

What methods are used to collect your personal information?

  • In the course of delivering our services, we collect information from and about you as needed, including as part of our business acceptance processes.
  • We collect information about you when you willingly offer it to us or when you interact with us directly, such as when you register on one of our digital platforms or applications or connect with one of our employees.
  • We collect your personal information as part of the ongoing monitoring of our technology tools and services, such as email messages made to and from us and our websites.
  • We may collect information about you from other sources, such as publicly available sources, to keep the contact information we already have for you accurate and up to date.

We utilise your personal information in the following ways:

We use the personal information about you that we gather in a variety of ways, including through your use of our website and our supply of services to you:
  • To give you with information that you have requested.
  • To maintain and enhance our website, which includes tracking its usage.
  • To deliver and improve the services we give to you and our clients.
  • To oversee and manage our business connection with you and our clients.
  • To publicise our services, such as delivering business-related updates, publications, and event information.
  • To meet our legal, regulatory, and risk management responsibilities.

Usage of our website

Our website contains options for you to provide us with your personal information.When you supply your personal information, the aim of these facilities is obvious, and we only use that information for those purposes.

Cookies

Cookies are used on our website to recognise you from other visitors. This enables us to offer you a positive browsing experience while also improving our website. Please check our Cookies Policy for more information on the cookies we use. You consent to our usage of cookies by continuing to visit our website. You have the option to decline or withdraw your agreement to the usage of cookies at any time. Our Cookie Policy describes how to do so, but remember that doing so may alter how you use and interact with our website.

Marketing

Based on the frequency of email communication between individuals in Zecra Consulting and our clients or potential clients, we use a customer relationship management (CRM) technology to determine their relationship quality.We use this information to analyse, evaluate, and enhance our services. We utilise personal information to determine if you read the emails and other materials we send you, such as business-related publications, click on the links in them, and whether and how you visit our website after clicking on those links (immediately and in the future visits). We do this by placing a cookie on your device that tracks your behaviour and associates it with your email address. If you no longer wish to receive marketing emails from us, you may unsubscribe at any time by emailing us at .

Events and meetings

We will collect and process personal information about you if you visit our premises or attend an event hosted by Zecra Consulting or its business partners (such as a conference or seminar). Your personal information may be shared with IT and other service providers, as well as commercial partners, who are engaged in the planning or hosting the relevant event.

Our services

In the course of and in connection with the services we provide to our clients, we collect, use, process, and retain personal information.We will process identification and background information as part of our business acceptance (including anti-money laundering, conflict, reputational, and financial checks), finance, administration, and marketing procedures.For the services we undertake for our clients, we shall also process the personal information submitted to us on or on their behalf. The information may be provided to third parties to the extent reasonably necessary in connection with that work.We use your personal information on the following grounds: Your personal information is used for the following purposes:
  • To carry out a contract, such as a consulting or service agreement with an individual.
  • In the course of legitimate business.
  • To adhere to legal and regulatory requirements.

To whom do we share your personal data?

Because we are a global consultancy, any information you supply to us may be shared with and processed by any business in our global network.We may also share your personal information with a limited number of trusted third parties in compliance with commercial agreements, such as:
  • Our accountants and professional advisers.
  • Zecra Consulting’s IT service providers
  • Third parties we work with in the course of providing services to clients, with their permission.
  • Parties who assist in the hosting or organisation of events.
Unless we are legally prohibited from doing so, if we are forced to reveal your personal information to comply with legal or regulatory requirements, we will use reasonable efforts to warn you before doing so. LinkedIn, Twitter, Facebook, YouTube, RSSFeed, and Soundcloud are examples of social networking platforms that Zecra Consulting may use.If you use these services, you should read their privacy policies to learn more about handling your personal data.Except with your previous consent, we do not sell or otherwise make a commercially available personal information to any third party.

How do we keep your personal information safe?

We’ve put in place necessary security measures to guard against unauthorised access, use, disclosure, modification, or destruction of your personal information. We also restrict access to your personal information to employees, agents, contractors, and other third parties who require it for their jobs. They will only process your personal information following our instructions and are bound by strict confidentiality obligations. We have procedures in place to deal with any suspected breach of personal information, and we will notify you and any applicable regulator if we are legally required to do so.

Personal information is transferred internationally

We may need to transfer your personal information to locations outside of the jurisdiction in which you give it or where you are visiting this website for the purposes outlined in this privacy policy to perform our services.We may transmit your personal information from a European Economic Area (“EEA”) location outside the EEA or from a site outside the EEA to a location within the EEA. Personal data protection in nations outside the EEA may be poorer than what is provided within the EEA.If this is the case, we will take the necessary steps to guarantee that your personal information is kept safe and secure in compliance with applicable data protection regulations.When our third-party service providers process personal data outside of the EEA when providing services to us, we shall include applicable standard contractual provisions in our written agreement with them.

How long will we keep your personal data?

We will only keep your personal information for as long as is necessary, taking into account the requirements of applicable data protection laws and the purpose for which it was collected and used, such as to comply with legal, accounting, and regulatory requirements to keep records for a certain period, good practise, and Zecra Consulting business purposes.

Your legal options

The General Data Protection Regulation of the European Union and other applicable data protection legislation give data subjects specific rights.
  • You have the right to know what personal information we have about you and how we use it.
  • You may also have the right to have your personal information corrected or deleted, to have our processing of your personal information restricted, to have unauthorised transfers of your personal information to third parties stopped, and, in some cases, to have your personal information transferred to another organisation.
  • If you object to the processing of your personal data, or if you have given your consent to processing and later decide to withdraw it, we will comply with your request in line with our legal duties.
Your objection (or withdrawal of any previously granted consent) may prevent us from carrying out the steps necessary to achieve the goals mentioned above, or you may be unable to access our services. Even if you withdraw your consent, we may still be able to handle your personal information to the extent that it is required or permitted by law, such as to meet our legal and regulatory responsibilities.